Privacy Policy

Your Privacy Rights and Our Online Privacy Policy

Service Printers of Duluth, Inc. takes the privacy and protection of your personal information seriously. Below is information regarding the collection, use and protection of information about our online customers and visitors to our website www.serviceprinters.com (“Website”) and Online Print Center store.serviceprinters.com ("Print Center").

Your Consent

Website and Print Center

By using our Website and Print Center, you consent to our using information, including personally identifiable information, that is collected or submitted as described in this online privacy policy. We may change or add to this privacy policy in our discretion without notice. It is recommended you periodically review this policy.

eNewsletter

By signing up for Service Printers' eNewsletter you are giving Service Printers permission to send updates, notifications, product specials, and promotional materials to the provided email address. Service Printers will not send more than 4 emails per month and will not share or sell your information with third parties unless otherwise stated in this Privacy Policy.

This Privacy Policy is effective on January 01, 2010

I. Information Collection

Information You Give Us Online

We receive and may store any information (including personally identifiable information) you enter on our Website or Print Center, or give to our Website or Print Center in any other way. For example, we collect information you provide when you place an order, set up an account with us, send us an e-mail, sign up for an eNewsletter, or call us, enter a sweepstakes, or enroll or participate in any Service Printers clubs or services. This information may include:

• your name.
• your primary mailing address, billing address and any other addresses you may decide to use.
• your e-mail address.
• your phone number.
• we may also collect, on an optional basis, information about your gender, your fax number, how you heard about us, or other marketing information.

It may also include any other personal or preference information you provide to us, and information you submit about other people; for example, the name and address of a second, or split, recipient of an order.

Please Note: Service Printers does NOT save credit card or billing information for orders placed through the Print Center.

Information You Give Us Offline

We may obtain information about you from contact with Service Printers' brick-and-mortar store in order to improve the personalization of our service to you.

Other Information

We receive and store certain types of information whenever you interact with our Print Center. For example, we use "cookies" like many other websites.

What are "Cookies"?

Cookies are virtual "markers" with a unique identifier that we transfer to your computer through your web browser. Cookies allow us to provide storage of items in your cart between visits.

For more information about cookies, you can visit the "help" menu in your browser to find out how to disable them or enable them. Please Note: Cookies allow you to take full advantage our Print Center, so we recommend that you leave them enabled.

II. Sharing Your Information

In general, personally identifiable information you submit to us is used by us to provide you with the products and/or services you ordered, to register you for our services, to respond to requests that you make, to improve our services to better tailor the features, performance and support of our products and services, and to offer you additional information, opportunities, and functionality. Except as otherwise stated in this Privacy Policy, we do not trade, rent, or share your personally identifiable information with third parties, unless you ask or authorize us to do so.

Service Providers

Our Website and Print Center may share information, including personally identifiable information, with companies that provide support services to us (such as a web host) or that help us market our products and services to best provide for our customers. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

Protection of Our Website, Print Center and Their Users and Visitors

We may disclose information you provide to our Website or Print Center, including personally identifiable information, when we believe disclosure is appropriate to comply with the law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property or safety of our Website, Print Center, our users or others.

More Information

Please call 1–800–877-4684 or contact us if you have further questions.

III. Security

Our Commitment to Data Security

We have industry standard physical, electronic and procedural security safeguards that are intended to protect and secure the information we collect.

Secure Sockets Layering (SSL)

Our Print Center uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. As an extra security measure, Service Printers does NOT save credit card or billing information.

Safe Shopping

Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account.

LAST UPDATED January 2010